From the Book - Regular Print - Second edition.
Acknowledgments for the second edition
Acknowledgments for the first edition
Ten strategies for leading at the edge
Vision and quick victories
Strategy 1: never lose sight of the ultimate goal, and focus energy on short-term objectives
Symbolism and personal example
Strategy 2: set a personal example with visible, memorable symbols and behaviors : optimism and reality
Strategy 3: instill optimism and self-confidence, but stay grounded in reality : stamina
Strategy 4: take care of yourself : maintain your stamina and let go of guilt
Strategy 5: reinforce the team message constantly : "We are one : we live or die together."
Strategy 6: minimize status differences and insist on courtesy and mutual respect :
Strategy 7: master conflict : deal with anger in small doses, engage dissidents, and avoid needless power struggles
Strategy 8: find something to celebrate and something to laugh about : risk
Strategy 9: be willing to take the big risk
Strategy 10: never give up : there's always another move
Continuing your expedition
Learning to lead at the edge
Epilogue: what makes an exceptional leader?
Tools for leading at the edge
Critical leadership skills survey
Your leadership expedition : a personal development plan
Your leadership expedition map
Identifying hidden conflicts : conducting a moose round-up
Resolving conflicts : lessons from the martial arts
Further readings from the edge
From the Book - Regular Print
Part 1 Ten Strategies for Leading at The Edge --
1 Vision and Quick Victories: Never lose sight of the ultimate goal, and focus energy on short-term objectives 15 --
2 Symbolism and Personal Example: Set a personal example with visible, memorable symbols and behaviors 29 --
3 Optimism and Reality: Instill optimism and self-confidence, but stay grounded in reality 40 --
4 Stamina: Take care of yourself: Maintain your stamina and let go of guilt 56 --
5 Team Message: Reinforce the team message constantly: "We are one
we live or die together."
6 Core Team Values: Minimize status differences and insist on courtesy and mutual respect 86 --
7 Conflict: Master conflict
deal with anger in small doses, engage dissidents, and avoid needless power struggles
8 Lighten Up! Find something to celebrate and something to laugh about 113 --
9 Risk: Be willing to take the Big Risk 125 --
10 Tenacious Creativity: Never give up
there's always another move
Part 2 Case Studies in Leading at The Edge --
01 Introduction to the Case Studies 153 --
12 Business Communication Systems (AT&T/ Lucent Technologies): Back to the Future 157 --
13 Rice Health Systems: Healing a Sick Organization 170 --
14 Weyerhaeuser Company: Transforming a Culture 185 --
15 Malden Mills: Rising from the Ashes 198 --
Part 3 Continuing Your Expedition --
16 Learning to Lead at The Edge 215 --
17 Epilogue: A Perspective on Success and Failure 227 --
Part 4 Resources for Leading at The Edge --
Critical Leadership Skills Survey 234 --
Your Leadership Expedition: A Personal Development Plan 241 --
Your Leadership Expedition Map 245.
Acknowledgments for the second edition
Acknowledgments for the first edition
Ten strategies for leading at the edge
Vision and quick victories
Strategy 1: never lose sight of the ultimate goal, and focus energy on short-term objectives
Symbolism and personal example
Strategy 2: set a personal example with visible, memorable symbols and behaviors : optimism and reality
Strategy 3: instill optimism and self-confidence, but stay grounded in reality : stamina
Strategy 4: take care of yourself : maintain your stamina and let go of guilt
Strategy 5: reinforce the team message constantly : "We are one : we live or die together."
Strategy 6: minimize status differences and insist on courtesy and mutual respect :
Strategy 7: master conflict : deal with anger in small doses, engage dissidents, and avoid needless power struggles
Strategy 8: find something to celebrate and something to laugh about : risk
Strategy 9: be willing to take the big risk
Strategy 10: never give up : there's always another move
Continuing your expedition
Learning to lead at the edge
Epilogue: what makes an exceptional leader?
Tools for leading at the edge
Critical leadership skills survey
Your leadership expedition : a personal development plan
Your leadership expedition map
Identifying hidden conflicts : conducting a moose round-up
Resolving conflicts : lessons from the martial arts
Further readings from the edge