Global leadership, culture, and a changing world. Culture ; Systems approach to culture ; Key cultural terminology ; Cultural understanding and sensitivity ; Global transformations
Global leaders and intercultural communications. Intercultural communication : introduction ; The communication process ; Models of intercultural communication ; Nonverbal communication ; Intercultural communication guidelines ; Personality psychology and intercultural communications
Global leaders learning in response to change. Aspects of organizational learning ; Management mindsets and learning ; Environmental change and its learning effects ; Individual learning
Negotiating long term for mutual benefit. Japanese patterns of behavior ; Three examples of "cultural baggage" ; Negotiating across cultures ; Assumptions and negotiating ; Framework for international business negotiations ; Conflict resolution and negotiations ; The price of failed negotiations
Women leaders in global business. Are women the answer to problems of culture clash? ; Current status of global women managers ; Global cultural stereotypes about women leaders ; Balancing work and family ; The glass ceiling ; Company initiatives to break the glass ceiling ; Women and overseas, expatriate assignments ; How have several specific women succeeded? Are they going about business differently?
Motivating the global workforce : the case for diversity and inclusion. Cultural diversity competitive advantages ; Sources of global diversity ; Integrating diversity
Lessons for global leaders. Lesson one : Sir Ernest Shackleton ; Lesson two : Building partnerships for material benefit ; Lesson three : Winston Churchill, as CEO ; Framework : leadership skills to make globalization succeed ; Description of competencies ; Final lesson : from Steve Jobs
Teams : colocated or virtual. High-performing teams ; Rating the performance of your global teams ; Understanding team strategy ; Team building for success and synergy ; Improving performance through team culture ; Global teams ; Meeting when teams are virtual ; Team leaders of members as influencers of others on a team ; High-performing global leadership ; Teams and empowerment ; Intercultural, cultural, interethnic, and any couple relationship as a team
Global business ethics : building personal ethics to achieve trust and relationship. Ethics and evolutionary psychology ; Ideational ethics : Confucianism in China ; Ideational ethics : Buddhism ; Western Judeo-Christian views on reconciliation
Managing global transitions and relocations. Our family moves back to France ; Saga of my Brazilian adventure ; My first truly global experience ; Being normal in my "personal" culture ; Uprooted childhoods ; Relocation challenges ; One family's experience after living in Europe and returning home ; Cross-border global travel ; Coping with transitional challenges ; Fostering acculturation strategies ; Stage 1 : personnel and program assessment ; Stage 2 : personnel orientation and training ; Stage 3 : support service : on-site support and monitoring ; Stage 4 : reacculturation, reentry program ; Business etiquette and protocol abroad ; Assessment instruments ; Academic studies on "acculturation"
International strategy in a global business environment.: The strategic planning process ; Japanese strategic theory ; Chinese strategic theory
Doing business in the Middle East. Commonalities across Middle Eastern cultures ; Cultural aspects of doing business in Turkey ; Egypt ; Saudi Arabia ; Iraq review ; Iran review ; Israel review ; Middle Eastern reactions to Westerners
Doing business in Latin America. Latin American overview ; Central American countries ; South American cultural development ; Mexico and NAFTA ; Brazil ; Argentina ; Latin American cultural themes ; Challenges for Pan-American cooperation
Doing business in East Asia. China, Japan, and Korea comparisons ; China ; Japan ; South Korea ; Hong Kong
Doing business in South and Southeast Asia, and Australia.: General considerations ; National character ; India ; Australia ; Singapore and Malaysia ; Thailand ; Vietnam
Doing business in Europe and Russia : Great Britain, Ireland, France, Germany, Italy, and Russia. Historical perspectives ; European diversity ; Western Europe ; Great Britain ; Ireland : the Emerald Isle ; France ; Germany ; Italy ; Russia
Doing business in Africa. Beginnings ; Modern Africa ; Aspects of African culture ; Cultural characteristics of Africans ; Cultural specifics by geographic regions
Doing business in Canada and the United States. American-Canadian comparisons ; The United States of America ; The Dominion of Canada.