What your employees need and can't tell you : adapting to change with the science of behavioral economics
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Includes bibliographical references.

Adapting to change is part of life. But, change is hard and managing change is even harder. Because we really don't know how the brain works, we don't know what makes us more receptive to change. Employees can't tell their managers what they need to "get on the train", and managers don't know either. In What Your Employees Need and Can't Tell You, author and behavioral economics specialist Melina Palmer offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change. --,adapted from publisher description.