Technical writing process guides the reader from planning and structuring documentation projects through writing, review, editing, and publication. It's written in an easy-to-follow style ideal for aspiring or beginner technical writers, or for established writers who want to bring more structure to their work. It's also a great resource for project managers and technical documentation managers who want an off-the-shelf content development methodology....

This book is a resource for researchers at every level, from first-year undergraduates to research reporters at corporations and government offices. Seasoned researchers and educators, the authors present an updated third edition of their classic handbook which explains how to build an argument that motivates readers to accept a claim; how to anticipate the reservations of readers and to respond to them appropriately; and how to create introductions...

Professional communications are the "information product" of all organizations and businesses. Based on that premise, this book offers communications strategies that will benefit any organization that disseminates technical information in-house and/or to customers. It provides easy-to-understand and apply guidelines for designing and writing effective technical documents, as well as other related communications. The book has been updated to encompass...

Provides clear, up-to-date and easy-to-use advice about usage and spelling of both general and computer-related terms, sentence style, technical writing issues and design and interface elements.